How can I access library services or contact library staff from home? 

Please visit our Library at Home guide for information about how to get in contact with library staff and access library services from off-campus.

Instructions below are for current students trying to access online library resources*.

1. Be sure that you are attempting to log into the library login page, and not the vendor login page. You should see a yellow bar at the top of your screen to log in.

2. You will then be prompted to login using the same credentials you use to login into Moodle.

3. Still not working? Try a different browser, or try clearing your cache

Try a different browser.

If you are using Internet Explorer, try using Chrome or Firefox. The settings in one browser might prevent resources from displaying while another browser works just fine.

If that does not work, please email library@norquest.ca and we will respond as soon as we can.

You can also watch our  How to Log In from Off-Campus tutorial to learn how to do this. 

* You have access to resources for 30 days before and after classes. Please plan accordingly.