Skip to main content

Search for your question:

The Library Search isn't working on Firefox

4 views   |   Last updated on Oct 09, 2025   

 

There is an occasional sign-in issue when using the Library Search on Firefox. To resolve this sign-in error: 

  1. Go to Firefox's settings
  2. Go to Privacy & Security
  3. Scroll down until you see the Manage Exceptions under the Cookies and Site Data
  4. Click Manage Exceptions and add https://norquest.primo.exlibrisgroup.com to allow use of cookies and site data
  5. Clear Data & Clear History on Firefox
  6. Check again if you are now able to access the site.

Topics