Instructions below are for current students and employees trying to access online library resources.

If you're a current student or employee and see a yellow notification bar on your search results screen, it means you're not fully signed in. To access all available online library resources, please sign in using your institutional credentials.

Still not working? Try a different browser, or try clearing your cache.

If that does not work, please contact the Service Desk for further assistance.

Accessing Library Resources from Home

If you're a current student or employee and see a yellow notification bar on your search results screen, it means you're not fully signed in. To access all available online library resources, please sign in using your institutional credentials.

Contacting the Library from Home

If you need to contact the library staff from home, there are multiple options available for you to connect including via chat, text, or email.

Chat, text, or call

For quick help, connect with our live chat, send us a text at 587.600.0084, or call the Library at 780.644.6070.

Email

Send us an email: library@norquest.ca. We will respond within two business days.

At this point in time, we are unaware of a software being used College-wide.

The general approach to plagiarism and academic integrity at NorQuest College is more educational and skills-based in nature. It is important to recognize that students have many different levels of experience and knowledge regarding research; as such, the priority is that they learn the skills to complete research tasks that align with their assignment guidelines and instructor expectations. Additionally, many of these types of software have glaring privacy issues and are dishonest and unethical in the ways that they use information. 

The Library has many in-house resources to educate students, including our Learn to Research guides

Please visit the APA Guide for help with:

• In-text citations
• References
• Formatting

The official APA Style website also provides helpful guidance.

The NorQuest APA Course is another helpful resource for you to complete at your own pace. Completing all four modules can be done within an hour and give you foundational knowledge about using APA style citation.

Book a Student Meeting Room here.

Access Solaro here.

1. Enter the barcode number on your NorQuest student ID card
2. Write down your new username and password
3. Go to the Solaro website or app 
4. Enter your new username and password

Tip: Your barcode number can be found on your NorQuest student ID card! 

NEOS is a cooperative library consortium consisting of government, college, and university libraries throughout Alberta.

NEOS libraries share books and other physical resources. Through the NEOS network, you have access to approximately seven million items. You can request these items to be delivered to the NorQuest Library via an interlibrary loan, or you can visit the owning library directly to borrow them.

Other Questions you may have about NEOS:

What personal information are you collecting?

Personal information extracted consists of:

• name
• address
• phone number
• email
• college identification number (library account number)

The personal information you provide to the college is collected under the authority of Section 33© of the Alberta Freedom of Information and Protection of Privacy Act. It will be used to create your NorQuest Library account.

Why do we have to go through this process?

Because NEOS is a library consortium, the personal information listed above will be shared with library partners within NEOS for the purpose of identity verification in order to facilitate material loan and other library services at NorQuest and partner libraries.

What is the risk to me if I consent to share my personal information?

The risk to you is minimal. It is similar to requesting a public library account. You need to provide your name and contact information and in return, you are granted borrowing privileges. NEOS is no different. Libraries adhere to an ethos of confidentiality; libraries do everything possible to protect the privacy of the people who use their services.

How long will my personal information stay in the NEOS system?

Library accounts are expired when a student withdraws or ends their studies. Accounts are purged from the system two years after expiry unless there are outstanding items or fines charged to the account. If you wish to borrow from a NEOS library, you must visit the library in person to create a new account, or you may place an interlibrary loan request through NorQuest College Library.

What happens if I do not provide consent?

If you do not provide your consent your personal information will not be shared with any NEOS libraries. As a result, you will not be able to place ‘holds’ on NorQuest or non-NorQuest materials.

As a NorQuest student or staff, you can:

• Check out materials from the physical collection. Most NorQuest items are loaned for 3 weeks.
  • Please note: Reserve textbooks are available for 3-hour loans and Curriculum materials are for faculty use only. 
  • Place holds on physical items using the Request link below the item record. Select NorQuest College Library as the pickup location, then click Send Request. You will receive a notification by email when the book arrives.

You can find and purchase your textbooks from The Core (the NorQuest College bookstore).

You may also borrow a copy of your textbook from the NorQuest Library. Textbooks are only available for 3-hour loans. Please ask at the Library desk for current textbooks.

You can also request a small portion of a textbook (e.g. one chapter) through the Library's Scan on Demand Service.

"Reserve" items are popular or heavily-used Library resources, including required textbooks and technology. 

• Textbooks can be borrowed for up to 3 hours
• Most technology, including headphones, phone chargers, laptop chargers, and calculators, can be borrowed for 3 hours
• Laptops can be borrowed for 3 days. There is more information about the Library laptops here: Technology Loaning at the Library

If you would like to borrow a reserve item, please ask at the Library desk.

We will be able to help you quickly if you have the following information handy: Title of the textbook OR Course Name & Number.

Textbooks can also be purchased from The Core (Bookstore).

If you have lost or damaged a library item, you may be charged the replacement cost of the item. Please contact library@norquest.ca to discuss your options.

Yes! If you're part of the NEOS library system, you can borrow items from other NEOS libraries. Here's how:

For NorQuest students, faculty, or staff:

Option 1: Request through NorQuest Library

• Use NorQuest Library’s interlibrary loan service.
• The item will be borrowed on your behalf and made available for pick-up at NorQuest Library.
• You will return this item to NorQuest College Library.

Option 2: Borrow directly from another NEOS library

• Visit the library that owns the item.
• Set up a library account there.
• Borrow the item directly.
• You can return NEOS items at any NEOS library, including NorQuest.

For members of other NEOS libraries:

1. Request the item through your home library’s interlibrary loan service.
2. Visit NorQuest Library and set up a NEOS account using your student or staff ID card.

For community users of NorQuest Library:

• You’ll need to set up separate accounts at other NEOS libraries to borrow their items.

NorQuest College's subscription to the Hoopla database expired on May 9th, 2025. Access to this resource is discontinued.

Yes.

If you live outside the Greater Edmonton Area, you may request items from the NorQuest Library to be mailed to you. Items will be shipped via Canada Post with a return label included. This is at no cost to you.

However, Reserve materials are not available for loan. If you are in need of a textbook, they can be purchased online through The Core (NorQuest's bookstore). You can also use Scan on Demand request form to ask for a single chapter of a book.

You can return them to either of the two book drop boxes at NorQuest College.
These are located:

• inside the Learner Centre at the Library help desk,
• outside the Learner Centre entrance.

If you need help with research, citation, or references visit the library help desk in the Learner Centre, or contact the library by e-mail (library@norquest.ca), phone (780-644-6070), text (587-600-0084), chat, or book an online or in-person appointment with a librarian.

If you require help for anything else related to your assignment, contact Tutorial Services.

There are several options for embedded library support in misiwe pehtâkwan courses, including:

• Library Resources Block
• Customized Library Block with specific resources
• Liaison Librarian Contact Information
• A research/citation forum hosted by a librarian
• Embedded library tutorials and activities
• Online APA course (option: connect to gradebook to verify completion)

If you would like to add these resources yourself, we have a guide with step-by-step instructions: Linking Library Resources.

You can also connect with your Library Liasion who can answer any questions you may have.

NorQuest Library welcomes suggestions from students, staff and faculty. Please submit your suggestions using the Suggest an item for the Library form.

In order to check when your books are due or to renew them, visit the Library website homepage and select My Library Account.

Click Sign in to your account: 

If you are student or employee of NorQuest College, sign in using NorQuest Students/Employees. You will use your NorQuest email address and password to login.

If you are a community member and you have registered for a library account with NorQuest College, you will sign in using Community Members. You will use your personal email address and the password you set when registering for your account.

Once you are logged into your library account, you will be able to see your loans, requests, fines, messages and personal details. On the overview screen, you will be able to view your checkouts and due dates, and you will have the ability to renew all items on your account.

If you only want to renew one of your loans, click on Loans for more details. You will be able to renew a single item from this screen.